Questions About Security, Network and Safety Systems

Cameras and doors raise the most questions, so this part of our security systems FAQs is the longest.

How much does CCTV installation cost in Kenya?

A 4-camera IP system for a home or small office often costs between KSh 60,000 and KSh 120,000 installed. Larger systems depend on camera types, cable runs, storage and mounting. Our CCTV installation cost guide explains the factors, and a survey gives a firm quote.

Can I view my cameras on my phone?

Yes. First, we set up the manufacturer's secure app with a separate login for each user, so you can watch live video, play back recordings and receive alerts. We also update firmware and set strong passwords, so remote viewing does not weaken your network.

How long should CCTV footage be kept?

In practice, most businesses keep between 14 and 30 days of footage. Keep it only as long as you need, in line with the Data Protection Act, and limit who can view or copy it. We size storage around your policy. See our CCTV installation page for storage options.

Modern security systems depend on the network, so these FAQs also matter if you only plan cameras or access control.

How many Wi-Fi access points does my office need?

As a rough guide, plan one business access point for every 20 to 30 users in an open office, plus dedicated units in large meeting rooms. Thick walls and many devices increase the number. A survey gives the real figure. See our business Wi-Fi installation page.

CAT6 or CAT6A for a new office?

Today, CAT6 handles 1 Gbps to desks and suits most offices. CAT6A supports 10 Gbps over 100 metres, which suits Wi-Fi 6 and Wi-Fi 7 access points and buildings you will occupy for many years. Many clients use CAT6 for desks and CAT6A for access points.

Can you fix slow Wi-Fi without replacing everything?

Often, yes, because slow Wi-Fi usually comes from too few access points, range extenders or channel clashes rather than the internet line. After a survey, we may move or add access points, cable them properly and adjust settings. Many offices see a big improvement without a full replacement.

Do you provide cable test results?

Yes. Of course, we test every link we install and hand over the results, along with labelled drawings and rack layouts. This proves performance and makes future changes faster. Our structured cabling page explains testing and labelling.

Power problems cause many faults in other systems, so these answers matter for everyone. In fact, many questions about a failing security system turn out to be power questions.

What size UPS do I need?

Add up the real power your equipment uses, convert to VA using the UPS power factor, choose a UPS that runs at about half to two thirds of its rating, then add batteries for the runtime you need. We measure loads during the survey. Our UPS sizing guide shows a worked example.

How long do UPS batteries last?

Typically, sealed lead-acid batteries last three to five years, and less in hot rooms. Regular load tests show when capacity drops, so you can replace them before an outage exposes the problem. See UPS repair and battery replacement.

Do I need a UPS if I have a generator?

In most cases, yes, because a generator takes time to start, and the changeover causes a short break that can crash servers and reboot cameras. A UPS bridges that gap with no interruption and also cleans up generator power for sensitive equipment.

What does an IT maintenance contract include?

Scheduled preventive visits, fault response within agreed times, updates, health checks, user changes and reports. Parts may be included or charged separately. One contract can cover network, CCTV, access control, fire alarms and UPS. See IT annual maintenance contracts.